Page 48 - Guaranteed-Departures-2022
P. 48
Terms
& Conditions
Conditions Settling the disputes
-Tours are guaranteed starting from 2 pax - In case of a dispute, the agency will make every effort to achieve
-Tours are Guaranteed in English language a solution with a quick agreement with the client.
-If any other language is needed, we need a notice at least 1 - The agency will ensure that every correspondence will be
month ahead answered within the following period of time:
respectively for: Geramn,Italian,Spanish and French language) a) no later than 14 days from the receiving of the request of the
For 2-4 pax, tours can be performed with Driver/Guide (1 person) client; and
For up 5 pax, tours will be performed with Driver AND guide b) no later than 28 days from the receiving of the request of the
client for a detailed answer.
Quote includes
-Accommodation in central located hotels, category 3 and 4 Copyright
-Daily Breakfast - Albtours D – Vas Tour declares that the online page
-Escort Guide English speaking www.albtoursd.com & www.travelvas.com is property of the agency.
-Private Transport during the whole tour The agency is responsible for each material posted in the page.
-Local Guides (where needed) - Albtours D – Vas Tour declares that the information on
-Accommodation taxes the accommodation and means of transportation is property of
the official online pages of said accommodation and means of
Quote does not include transportation.
-Lunches and Dinners The information on www.albtoursd.com & www.travelvas.com
-Pre/Post stays is updated frequently. The agency is not responsible if the
-Pre/Post transfers information on the official online page of the accommodation or
-Porterage means of transportation is not accurate.
-Entrance fee-s in Museums and other attractions (please note the - Albtours D – Vas Tour declares that on the online pages of the
mandatory ones specifically) agency the only information posted is the information allowed to
-Gratuites and Tips for guide and driver the public by the owners of the online pages of the accommodation
-International or domestical flights and means of transportation.
-Health Insurance The information is not documented personally by the staff of the
agency.
Reservations & Payments - Albtours D – Vas Tour declares that the agency does not own any
-Early reseravtions are essential content cited in 10.3.
-A deposit 30% is required when reserving
-The rest has to be done at least 20 days before departure date Approval of the agreement
-All payments have to be done via bank (in the bank details which - The approval of this agreement is made by the shareholders
wil to you via proforma) or credit card (VISA,MASTERCARD) of Albtours D.
-All payments should be done in commission: OUR, therefore the - Any change in this agreement is made by the shareholders
amount in our account should be the exact one as in proforma of Albtours D.
-For Cancellation 30 days in advance, no no fee is charged and the
deposit is refundable (or kept as credit for future reservations)
-After 29 days, we enter the cancellation policies and the deposit
is no longer refundable